Privacy Policy
Introduction and Scope
Humanic Inc. ("Humanic", "we," "us," "our") takes the protection of personal data ("PII") very seriously. This Privacy Notice (the "Notice") describes our processing of PII that we may receive from of our customers or business partners in the Humanic platform. This Notice does not apply to PII we collect by other means, such as PII that we receive directly through Humanic own publicly accessible websites.
Categories of PII
We may process the following types of PII:
Name
Email address
Job title
Work address
Work phone number
Information relevant to sales, such as details about past or scheduled meetings
Web application usage data
IP address
Any other type of PII our clients may choose to share with us
How we Receive PII
We may receive PII in a variety of ways. For example:
When clients upload PII to us, or when receive access to raw customer data from our clients
When our clients enable our programmatic access to PII collected and stored by them
As otherwise provided by our clients via technical means and integrations
From third party data brokers
Basis of Processing
Within the scope of this Notice, we will only process PII as instructed by our clients (the data controllers). When our engagement with a client ends, we will delete the PII submitted by that client within one month.
Purpose of Processing
The purposes for processing PII include:
User Behavior Prediction which involves taking a list of customers and assigning a "score" to each customer based on the available data
Topical enrichment
Providing our clients with other services that they have specifically requested from us
Sharing PII with Third Parties
We share PII with our service providers, that process PII on behalf of Humanic. Such third parties include:
Infrastructure service providers
Data brokers
Analytics service providers
Our service providers may be located outside of the United States; however, we will require that those third parties maintain at least the same level of confidentiality that we maintain for such PII. Humanic remains liable for the protection of PII that we transfer to our service providers, except to the extent that we are not responsible for the event giving rise to any unauthorized or improper processing.
Where such international PII transfers are regulated by the EU General Data Protection Regulation, we will transfer PII outside the European Economic Area in compliance with the said Regulation.
Humanic is managed and operates primarily out of the United States and India. We allow our Indian service provider, Synerzip, and its employees and agents to access your Personal Data for the purposes described in this policy (this sharing is in our legitimate interest).
Other Disclosure of PII
We may disclose PII:
To the extent required by law or if we have a good-faith belief that such disclosure is necessary in order to comply with official investigations or legal proceedings initiated by governmental and/or law enforcement officials, or private parties, including but not limited to: in response to subpoenas, search warrants, or court orders
If we sell or transfer all or a portion of our company's business interests, assets, or both, or in connection with a corporate merger, consolidation, restructuring, or other company change or
To our subsidiaries or affiliates only if necessary for business and operational purposes as described in the section above.
We reserve the right to use, transfer, sell, and share aggregated, anonymous data, which does not include any PII for any legal business purpose, such as analyzing usage trends and seeking compatible advertisers, sponsors, clients, and customers.
If we must disclose PII in order to comply with official investigations or legal proceedings initiated by governmental and/or law enforcement officials, we may not be able to ensure that such recipients of PII will maintain the privacy or security of said PII.
Access & Review
If you are a data subject about whom we store PII, you may have a right to request access to, and the opportunity to update, correct, or delete, such PII. You may also have the right to opt out of having your PII shared with third parties and to revoke your consent to our sharing your PII with third parties. You may also have the right to opt out if your PII is used for any purpose that is materially different from the purpose(s) for which it was originally collected or which you originally authorized. To submit such requests or raise any other questions, the affected data subjects should directly contact our client that submitted the PII to us.
Data Integrity & Security
Humanic has implemented and will maintain technical, administrative, and physical measures that are reasonably designed to help protect PII from unauthorized processing, such as unauthorized access, disclosure, alteration, or destruction.
Binding Arbitration
If a dispute or complaint can't be resolved by us, nor through the dispute resolution program established by VeraSafe, data subjects may have the right to require that we enter into binding arbitration with the affected individual pursuant to the Privacy Shield's Recourse, Enforcement and Liability Principle and Annex I of the Privacy Shield.
Regulatory Oversight
Humanic is subject to the investigatory and enforcement powers of the United States Federal Trade Commission.
Changes to this Privacy Notice
If we make any material change to this Notice, we will post the revised Notice to this web page and update the "Effective" date above to reflect the date on which the new Notice became effective.
Contact Us
If you have any questions about this Notice or our processing of PII, please contact our Arjun Saksena by email at privacy@Humanic.ai, by phone at +1 (415) 215 1912, or by postal mail at:
Humanic Inc. Attn: Arjun Saksena 735 Sobrato Drive, Campbell, CA 95008
Please allow up to four weeks for us to reply.
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